Blue Store or Redbox

Blockbuster vs Netflix interesting concept.....like the newspapers, Blockbuster has seen its market share plummet thanks to the introduction of Netflix.  I personally have never used Netflix but my kids do all the time.  They love the idea of getting a movie and being able to return it.  

I'm old school though.  If I get a movie, it's because I want to own it and all the special features that come all with it.  I have over 730 DVDs in my collection.  Yes the idea of Netflix is that of convenience and Blockbuster has always been on the mind set of getting the most money they possibly can.  But customer service is the key to a successful business strategy and without that Blockbuster will never be able to compete with Netflix.